Q: How do I know what size to buy for my dog?

Sizes are based upon the length (inches) from the base of the neck to the base of the tail. Using a tape measure, please measure your dog starting from the base of the neck to the base of the tail.





    • XX-Small (XXS): 6” to 8”
    • X-Small (XS): 9” to 11”
    • Small (S): 12” to 14”
    • Medium (M): 15” to 16”


Below please find breed examples for additional help on determining sizes.

    • XX-Small: Chihuahua, Shih Tzu, Yorkshire Terrier
    • X-Small: Bichon Frise, Maltese, Miniature Pinscher, Papillon, Tea Cup Poodle
    • Small: Dachshund-Miniature, Norfolk Terrier, Pekingese, Pomeranian, Toy Poodle
    • Medium: Beagle, Dachshund, Jack Russell Terrier, Lhasa-Apso, Pug, Schnauzer Miniature, Scottie


Q: How long will it take for me to get my order?

Orders received Monday through Friday will be processed within 1 to 3 business days. Orders are shipped from California, and we currently only ship within the continental United States.


Below please find available shipping methods and transit times.
    • UPS Ground: 1 to 7 business days from time of shipment
    • UPS 3 Day Select: 3 business days from time of shipment
nbsp;  • UPS 2nd Day Air: 2 business days from time of shipment
• UPS Next Day Air Saver: 1 business day from time of shipment

Q: What are the shipping charges?

    • UPS Ground: $6
    • UPS 3 Day Select: $14.95
    • UPS 2nd Day Air: $19.95
    • UPS Next Day Air Saver: $29.95


Q: Is there a minimum order requirement?

We do not have a minimum order requirement. However, orders totaling less than $50 (before tax) will be charged according to the above outlines rates.

Q: What kind of payment do you accept?

We currently accept Visa, MasterCard, American Express and Discover.

Q: Who do I contact with additional Customer Service questions?

Please send an email to info@simplyshe.com or call (415) 904-9914.
Business hours are Monday through Friday (except holidays) from 9:00 AM to 5:00 PM (Pacific).